When it comes to payments, North stands out for its exceptional commitment to customer satisfaction and seamless service delivery. If you're a business owner looking for a reliable partner, North's reputation among its customers speaks volumes about the quality of our support.
Here’s a snapshot of what some of our real customers have shared on platforms like Google, Facebook, Yelp, and the Better Business Bureau…
"Fantastic customer service! My old processor [....] never answered when I called for help. With North, it’s like night and day. The entire process from start to finish was quick and seamless. If I could give them 6 stars I would!" - Jude R.
Jude’s feedback highlights the transformative experience we aim to provide at North. Our focus on seamless onboarding and rapid support sets us apart from competitors, reinforcing our mission to be the easiest payments company to do business with. This commitment ensures our clients feel valued and supported from the very first interaction.
Erin B shares, "North [....] has been a pleasure to do business with. The team is not only professional but also incredibly friendly and approachable, making every interaction smooth and efficient. If you’re in search of a reliable and user-friendly credit card processing solution, I highly recommend considering them."
Erin's testimonial underscores our dedication to professionalism and approachability. At North, we believe that every interaction should be smooth and hassle-free, reflecting our brand values of reliability and customer-centric service. Her recommendation is a testament to the trust we build with our clients through consistent and friendly support.
Small business owners, like Aidan B, have found immense value in North's services: "As a small business owner, I needed an affordable way to accept credit cards from my customers. North [....] thankfully made that possible! The customer service was excellent, and they made the process very fast and simple! I highly recommend processing with this company."
Aidan’s experience highlights our focus on supporting small businesses with affordable and straightforward solutions. By simplifying payment processes and offering exceptional customer service, we empower small business owners to thrive, aligning with our goal of being a supportive partner in their growth journey.
Another customer in the dental industry, Na X, appreciates our dedication to quality and customer satisfaction: "I'm in dental practice. I have tried multiple companies over the years.
Overall, North [....] stands out for its dedication to quality and customer satisfaction. I would recommend North to anyone looking for a dependable partner!"
Na’s endorsement reflects the trust and reliability that we work to instill in our customers. Her experience with our services showcases our unwavering dedication to quality, ensuring that our clients feel secure and satisfied with their payment processing partner.
Stacey J writes, "The responses I've received so far have been fast, efficient, clear, and accurate. Customer Service was also fast, friendly, knowledgeable, and effectively helped me with my request."
Stacey's comments underscore our commitment to providing efficient and knowledgeable support. By ensuring that our clients receive clear and accurate responses, we reinforce our brand promise of delivering exceptional customer service that clients can rely on.
Lindsay Malloy, North’s Vice President of Back Office Operations, adds, "At North, we pride ourselves on the solid support we offer. Our team is dedicated to ensuring that every customer interaction is positive and productive. This focus on strong support systems is what sets us apart in the industry."
These testimonials collectively paint a picture of a company that prioritizes customer service, efficiency, and reliability. North’s dedication to providing a seamless and efficient payment processing experience makes us a top contender in the industry. If you're considering a switch or starting fresh with a payment processor, North's reputation as a reliable and customer-focused provider is hard to overlook.
North is a leading financial technology company that builds innovative, frictionless end-to-end payment solutions designed to simplify and grow businesses of all sizes. From the front door, to the back office, the developer world, and partnerships that expand the payments landscape, North offers proactive, comprehensive merchant services, in-house processing, and more.
